Serving alcohol to intoxicated customers is illegal, dangerous, and expensive. Texas establishments face severe penalties for over-serving, including license suspension and hefty fines. ACE Food Handler’s $6 TABC training gives you the skills to recognize intoxication and protect your business.
The High Cost of Over-Serving
When you serve an intoxicated person, you’re not just breaking the law – you’re exposing your employer to massive liability. Texas dram shop laws hold establishments responsible for damages caused by intoxicated customers. This can result in lawsuits worth hundreds of thousands of dollars.
TABC Requirement Spotlight: Recognizing Visible Intoxication
Texas law prohibits serving alcohol to anyone who is “obviously intoxicated.” But what does “obviously intoxicated” mean? The law defines it as someone whose mental or physical faculties are noticeably impaired.
Physical Signs of Intoxication: – Slurred speech or difficulty speaking – Unsteady walking or swaying – Bloodshot or glassy eyes – Strong odor of alcohol – Difficulty maintaining balance
Behavioral Signs of Intoxication: – Loud, boisterous behavior – Inappropriate comments or actions – Difficulty following conversations – Slow response to questions – Aggressive or argumentative attitude
Best Practices for Managing Intoxicated Customers
The STOP Method: – Stop serving alcohol immediately – Talk to the customer calmly and respectfully
– Offer food and water – Plan safe transportation options
Remember: Your goal isn’t to embarrass the customer, but to ensure everyone’s safety.
Intervention Techniques That Work
Effective Phrases: – “Let me get you some water while you decide on your next drink” – “How about trying our appetizer special?” – “Would you like me to call you a ride?”
What NOT to Say: – “You’ve had enough” – “You’re drunk” – “I’m cutting you off”
ACE Food Handler’s Comprehensive Approach
Our $6 TABC training includes real-world scenarios and video demonstrations showing proper intervention techniques. You’ll practice:
- Identifying early signs of intoxication
- Professional communication strategies
- De-escalation techniques
- Legal documentation requirements
Protect yourself, your customers, and your business. Learn professional intoxication recognition with ACE Food Handler’s expert training. [ENROLL NOW for just $6 and master the skills that separate professional servers from the rest!]
Ready to advance your career? Don’t wait – get your TABC certification today for just $6. Your future self will thank you, and your employer will notice the difference. [ENROLL NOW and join thousands of Texas food service professionals who trust ACE Food Handler for their certification needs!]
Food Manager Training Available at ACE Restaurant Manager Training