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In today’s “new world” how do you deal with these situation? How does this information get to the store level? Are your employees

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• texting their favorite manage who isn’t even at the store?
• Facebook message
• SnapChat
• Other Social Media app
• Internal Scheduling software with communication abilities like Hot Schedules
• Does the employee call the store and speak with the manager in charge of that shift?

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There are a lot of ways this can cause issues for your customers when your location is shorthanded because of a missed communication.

How does your company handle these situations?

Do you have policies and procedures in place? 

Do your store level managers ensure consistency across all age groups?

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